|
Q.
What is web SMS?
A.
WebSMS is a cost saving online platform for sending text messages to
GSM phones. It can be used individuals, businesses and organizations
big or small.
Q. What
computer skills are needed to use the service?
A.
The SMS console requires little or no supervision to be able to use
for SMS sending both for single and bulk sending.
Q. Is there
any bill to my GSM phone?
A.
There is absolutely no charges to your GSM phone. Web SMS works
independent of GSM lines.
Q. Must I
use up all the purchased SMS credits I buy at once?
A.
No! after sending SMS, the remaining balance remains in your account
and can be used later anytime and any day. More SMS credits can be
purchased and it automatically adds to your previous balance.
Q. What is
online support and how does it work?
A.
Online support is a feature that
allows customers to
chat instantly with available support staff. It indicates either
online or offline to let customers know when there is standby staff
available to chat with. The online chat is via yahoo messenger and
is therefore necessary that you be logged on already to your yahoo
messenger account on your computer before you can chat. If you do
not have the messenger installed on your computer, you can easily
download one from their site
(www.yahoo.com).
Q. Can I use the service only on one computer?
A.
No, you can access your account from any internet connected computer
wherever you are in the world.
Q. Can I
change my Sender ID?
A.
Yes the Sender ID can be changed and you can use any name or number
within 11 characters.
Q. Why is
WebSMS the cheapest and most effective means to reach out to
targeted audience?
A.
Apart from the cheap cost per SMS, there is certainty that
information sent to the specified numbers would be delivered and
read by the recipients as long as they have their phones with them.
Q. What
prefix must I use before entering the destination phone number?
A.
Since the service is for worldwide destinations, there must be a
country code in front of the number/s for instance: 234 (for
Nigeria), 353 (for Republic of Ireland), 44 (for UK), 1 (for USA) ,
etc.
Q. Is there
a limit to the characters to be sent, like on the GSM phone?
A.
Yes, the web SMS can send up to 160 characters per page sent, more
than 160 characters mean more than one page of txt.
Q. What is
flash message and unicode message?
A.
A flash message appears straight on the screen and disappears when
any button is pressed while unicode is the mode used to send sms in
special characters like chinese language and arabic.
Q.
How cheap is SMSprovince Services?
A.
SMSprovince offers one of the cheapest SMS rates across Nigeria. The
price per SMS drops further as ordered quantities increase as shown
on the pricing page.
Q. In which
currencies can payment be made?
A.
Payment can be made in Naira and in the main common foreign
currencies (Dollars, pounds, Euro).
Q. How is
foreign currency paid for the service?
A.
Foreign currency payments can be made by clicking on the dollar
payment buttons on the pricing page. The payment is handled by
Paypal, a reputable international payment company.
Q. Are the
foreign currency payments done from your site?
A.
No, Paypal provides a link that transfers the session to their very
secured site from which the transaction is made. Paypal afterwards
notify us that a payment has been made, so it is 100% safe for you.
Q. How
long does it take for an account to become active?
A.
Payment must be made first. We can do online verification of all
payments made, so we just need to be notified of the name, amount
and account username as soon as payment is made so that we can
quickly verify and credit the account. |