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  DEMO ACCOUNT
Username: 02-demo
Password: demo
     
 

FREQUENTLY ASKED QUESTIONS
 

Q. What is web SMS?
A. WebSMS is a cost saving online platform for sending text messages to GSM phones. It can be used individuals, businesses and organizations big or small.

Q. What computer skills are needed to use the service?
A. The SMS console requires little or no supervision to be able to use for SMS sending both for single and bulk sending.

Q. Is there any bill to my GSM phone?
A. There is absolutely no charges to your GSM phone. Web SMS works independent of GSM lines.

Q. Must I use up all the purchased SMS credits I buy at once?
A. No! after sending SMS, the remaining balance remains in your account and can be used later anytime and any day. More SMS credits can be purchased and it automatically adds to your previous balance.

Q. What is online support and how does it work?
A. Online support is a feature that allows customers to chat instantly with available support staff. It indicates either online or offline to let customers know when there is standby staff available to chat with. The online chat is via yahoo messenger and is therefore necessary that you be logged on already to your yahoo messenger account on your computer before you can chat. If you do not have the messenger installed on your computer, you can easily download one from their site (www.yahoo.com).

Q. Can I use the service only on one computer?
A. No, you can access your account from any internet connected computer wherever you are in the world.

Q. Can I change my Sender ID?
A. Yes the Sender ID can be changed and you can use any name or number within 11 characters.

Q. Why is WebSMS the cheapest and most effective means to reach out to targeted audience?
A. Apart from the cheap cost per SMS, there is certainty that information sent to the specified numbers would be delivered and read by the recipients as long as they have their phones with them.

Q. What prefix must I use before entering the destination phone number?
A. Since the service is for worldwide destinations, there must be a country code in front of the number/s for instance: 234 (for Nigeria), 353 (for Republic of Ireland), 44 (for UK), 1 (for USA) , etc.

Q. Is there a limit to the characters to be sent, like on the GSM phone?
A. Yes, the web SMS can send up to 160 characters per page sent, more than 160 characters mean more than one page of txt.

Q. What is flash message and unicode message?
A. A flash message appears straight on the screen and disappears when any button is pressed while unicode is the mode used to send sms in special characters like chinese language and arabic.

Q. How cheap is SMSprovince Services?
A. SMSprovince offers one of the cheapest SMS rates across Nigeria. The price per SMS drops further as ordered quantities increase as shown on the pricing page.

Q. In which currencies can payment be made?
A. Payment can be made in Naira and in the main common foreign currencies (Dollars, pounds, Euro).

Q. How is foreign currency paid for the service?
A. Foreign currency payments can be made by clicking on the dollar payment buttons on the pricing page. The payment is handled by Paypal, a reputable international payment company.

Q. Are the foreign currency payments done from your site?
A. No, Paypal provides a link that transfers the session to their very secured site from which the transaction is made. Paypal afterwards notify us that a payment has been made, so it is 100% safe for you.

Q. How long does it take for an account to become active?
A. Payment must be made first. We can do online verification of all payments made, so we just need to be notified of the name, amount and account username as soon as payment is made so that we can quickly verify and credit the account.

 

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